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Quality Management for Construction Professionals

Course Cost: ZAR 649

  • Accredited Self Paced Course

  • 6 Month Access to Course

  • Available Immediately after purchase

  • Certificate and CPD Point on Completion 

Load Shedding? What Load Shedding?

To combat load shedding, we go the extra mile to enhance your learning experience. Our self-paced courses are hosted on international servers, ensuring the fastest access and continuous availability even during power outages. By leveraging these robust infrastructure resources, we prioritize uninterrupted learning, enabling you to access course materials and resources without any disruption. With our commitment to reliable and efficient access, you can confidently pursue your education, knowing that your learning journey remains unaffected by external factors such as load shedding. Embrace the freedom of learning on your own terms, regardless of the challenges posed by power interruptions

Construction Site Managers

What's the importance of CPD Points and why should you earn them.

Tacit Skills offers courses that are accredited for Continuing Professional Development (CPD) points, which are a way to measure and demonstrate your commitment to professional development. These points are often required by professional organizations and regulatory bodies to maintain your membership or certification. By completing CPD activities, such as taking courses, you can gain new skills, knowledge, and expertise that can help you perform your job duties more effectively and efficiently. Earning CPD points also shows that you are committed to staying current and engaged in your field, and can be used as evidence of ongoing learning when seeking promotions or new job opportunities. Overall, CPD points are an important tool for helping professionals maintain their competence and provide high-quality services.

Image by Kaitlyn Baker

Why Self Paced Course

Self-paced courses offer numerous benefits for students, including flexibility, personalized learning, convenience, and cost-effectiveness. These courses allow students to learn at their own pace, which is particularly useful for those who have busy schedules or who learn best when they have more control over the pace of their learning. Self-paced courses are available online, making them accessible from anywhere with an internet connection, and may be less expensive than traditional classroom or online courses.

Our accredited self-paced courses are a great option for professionals who have limited time or budget but still want to learn. These courses are perfect for busy professionals who can't attend lengthy webinars, as well as for times when power outages or "loadshedding" might otherwise interrupt their learning. Because our courses are available online and accessible from any device, they are convenient and easy to fit into even the busiest schedules. Plus, our international servers ensure that the courses will always be available, even during power outages.

About This Course

This comprehensive course focuses on Quality Management in the Construction Environment, providing essential knowledge and skills needed to ensure the successful delivery of construction projects. It covers topics ranging from Quality Management Principles, Quality Planning in Construction, Quality Assurance, and Quality Control to the Cost of Quality, Quality Improvement, Quality and Safety, and Quality Culture.

Throughout the course, learners will explore the key concepts of quality management, including defining quality, customer focus, PMI principles, common quality issues, and best practices. They will also delve into the planning process, understanding quality requirements, objectives, and standards, as well as the importance of Quality Management Plans.

The course covers essential Quality Assurance and Quality Control processes, including inspection, testing, performance analysis, nonconformity management, and record keeping. It emphasizes the cost of quality and ways to manage it effectively.

Learners will also explore Quality Improvement processes, including root cause analysis, corrective actions, and employee training, along with the importance of fostering a quality culture within the organization. The course highlights the relationship between Quality and Safety and how they impact one another.

Finally, the course concludes with a case study focused on the construction of a commercial complex, providing learners with the opportunity to apply the knowledge they have gained throughout the course.

By the end of this course, learners will have a thorough understanding of quality management in construction and will be better prepared to implement these principles and practices in their own projects, ensuring high-quality outcomes for all stakeholders involved.

Obtain your certificate and differentiate yourself from others

Earning a certificate in Quality Management can enhance your portfolio and LinkedIn profile, demonstrate your knowledge and skills in this field, set you apart from other candidates, and potentially open up new job opportunities. It can also show that you are dedicated to staying up-to-date on industry best practices and have the necessary skills to succeed in a Quality Management role. Many employers prioritize hiring candidates with advanced training and certifications, making a certificate in Quality Management a valuable investment in your career.

Overview of topics to be covered in this course:

  1. Course Overview: The Quality Management for Construction self-paced course is designed to provide learners with a comprehensive understanding of quality management systems and their importance in the construction industry. The course covers a range of topics including quality planning, quality assurance, quality control, and quality improvement. The course also covers the different tools and techniques used to manage quality, the cost of quality, and how quality impacts other project areas such as safety. The course is structured in a way that learners can work at their own pace and complete it in a timeframe that suits them.

  2. Introduction: The introduction section provides learners with an overview of quality management and its importance in the construction industry. It defines quality and explains why it is essential in construction. The section also provides an overview of quality management systems and quality standards.

  3. Quality Management Systems: This section focuses on the key components of quality management in construction, including quality management systems, quality standards, and the importance of quality planning. The section explains how to plan for quality and the different quality requirements that should be considered.

  4. Quality Management Planning: This section provides an overview of quality management planning, including the development of a quality policy and quality objectives. The section also explains how to align quality policy and quality objectives to ensure they are consistent.

  5. Quality Standards: This section provides an overview of the different sources of construction quality standards, including national and international standards. The section also focuses on South African National Standards (SANS), Construction Industry Development Board (CIDB) standards, National Home Builders Registration Council (NHBRC) standards, Green Building Council of South Africa (GBCSA), and construction-specific ISO quality standards.

  6. Quality Metrics and the Quality Management Plan: This section focuses on quality metrics and the development of a quality management plan. It provides guidelines for creating a quality management plan and explains how quality metrics are used during quality assurance.

  7. Quality Assurance: This section provides guidelines for quality assurance and explains typical construction quality assurance activities. The section also explains the role of quality improvement during quality assurance and how quality audits are conducted.

  8. Supplier Quality Management: This section explains the importance of supplier quality management and provides guidelines for supplier performance evaluations and audits.

  9. Quality Assurance Tools and Techniques (part 1): This section focuses on the different quality assurance tools and techniques used in construction, including checklists, Pareto charts, control charts, and Ishikawa diagrams.

  10. Quality Assurance Tools and Techniques (part 2): This section continues the discussion on quality assurance tools and techniques, covering Six Sigma (DMAIC), Failure mode and effects analysis (FMEA), Root cause analysis (RCA), Quality function deployment (QFD), and Kaizen.

  11. Quality Control (part 1): This section provides an overview of the quality control process and explains the difference between quality assurance and quality control. The section also covers quality management between teams on a construction project.

  12. Inspection and Testing: This section focuses on the role of inspection and testing in quality control. It explains the difference between inspection and testing and provides steps for conducting inspections and testing. The section also covers inspection checklists and the test plan.

  13. Quality Control (part 2): This section explains how to analyze quality performance, manage nonconformity, and control and measure the impact of change. It also covers the importance of keeping records and reporting.

  14. The Cost of Quality: This section explains what the cost of quality is, its components, and how to estimate and track it in construction projects. The section also explains the relationship between the cost of quality and project management.

  15. Quality Improvement: This section covers the quality improvement process, including root cause analysis and corrective actions, employee training and development, performance monitoring and measurement, quality improvement tools and techniques, and communication and stakeholder engagement.

  16. The Relationship between Quality and Other Project Areas: This section explains how quality impacts safety and vice versa. It covers continuous improvement in both quality and safety, the importance of documentation and communication for both areas, and how they are interconnected.

  17. Quality Culture: This section focuses on the importance of a quality culture in the construction industry. It covers the key elements of a quality culture, including leadership commitment, employee engagement, continuous improvement, standardization, accountability, and customer focus.

  18. Throughout the course, learners will have access to quizzes and assessments to test their understanding of the material. The course also includes case studies and real-world examples to help learners apply the concepts they have learned to practical situations. By the end of the course, learners will have a solid understanding of quality management systems and how they can be applied in the construction industry to improve project outcomes.

What are the learning objectives of this course and how can they be applied to your job.

By the end of this course, learners will have a thorough understanding of quality management in construction and will be better prepared to implement these principles and practices in their own projects, ensuring high-quality outcomes for all stakeholders involved.

Accreditation earned on completion of this course:


Upon completing this course, professionals will earn 2 ECSA Continuing Professional Development (CPD) accredited with the Engineering Council of South Africa (ECSA) point and 7 Project Management Institute (PMI) Professional Development Units (PDUs) for PMP certificate holders. The course will consist of 18 high-quality videos, case study and tests. After completion of the course you will earn a certificate that can be added to your portfolio upon completion. 


What's Included

In this comprehensive course, professionals will have the opportunity to earn valuable credentials, including 2 ECSA CPD Points and 14 PMI PDUs. The course offers the luxury of attending anytime, anywhere, and on any device, as it is available 24/7. This ensures the utmost convenience and flexibility for participants, who will enjoy 6 months of access to the course materials, allowing them to learn at their own pace. Furthermore, the course is committed to staying current with industry trends and best practices; as such, major updates are released annually, ensuring participants are always equipped with the most up-to-date knowledge and skills


Your Instructor

Dave Fourie (Certified PMP)

Dave Fourie, a Certified PMP, has over 25 years of experience in project management as a consultant, including PMBOK, Method 123, and PRINCE2 in software development, service delivery, quality, and general management. He has provided training in project management, quality management, and business analysis since 1999 and has experience with various national and international training providers. Dave is certified in Project Management Professional (PMP), Portfolio, Programmed and Project Offices (P3O), Managing Successful Programs (MSP), PRINCE2, Professional Scrum Master (PSM1), IT Service Management (ITIL), Total Quality Management (TQM), NGstudy™ Certified Negotiation Associate (NGN-A), and Six Sigma Green Belt. He aims to provide a relaxed and enjoyable learning experience while sharing his passion for project management through practical examples and a touch of humor

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Get in Touch

South Africa Office:

Sturdee Suite 301 Avenue,
South Africa 2176

United States Office:

Washington, D.C.
20002, USA

Company Information

Tacit Skills is an registered CPD Accredited Training Provider

Company Registration Number:
CSD: 2022/568336/07

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+27 61 776 1995

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+27 61 776 1995

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