About This Course
Quality problems on construction projects can lead to rework, delays, additional costs, disputes, and dissatisfied clients. Effective quality management is therefore about much more than inspecting completed work — it is about establishing the right requirements, standards, processes, controls, and culture from the start.
The course focuses on the practical application of quality management principles within the construction environment and explores the relationship between Quality Policy, Quality Requirements, Quality Objectives, Quality Standards, Quality Assurance, and Quality Control.
The Managing Quality for Construction Professionals course provides construction and engineering professionals with a practical understanding of how to plan, manage, control, and improve quality throughout the project life cycle
Detailed Professional Progress Reporting
Throughout the programme, delegates will complete quizzes, knowledge checks, and practice examination questions. Each delegate will receive a personalised progress report on completion of the course that:
• Tracks overall Quality Management skill readiness
• Identifies knowledge gaps and areas requiring additional study.
• Indicates specific topics that still need improvement
• Provides recommendations for focused revision and study priorities.
This feedback allows delegates to concentrate their preparation efforts where they will have the greatest impact.
Course information:
The course focuses on the practical application of quality management principles within the construction environment and explores the relationship between Quality Policy, Quality Requirements, Quality Objectives, Quality Standards, Quality Assurance, and Quality Control.
Duration: One day (7 hours)
The course is delivered as instructor-led training in an interactive and relaxed learning environment.
Delegates have the opportunity to:
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Ask questions and discuss real-world quality challenges.
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Relate quality management principles to construction projects.
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Participate in selected practical exercises.
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Learn from examples relevant to construction and engineering.
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Receive real-time feedback from the facilitator.
Based on Recognised Project Management and Quality Standards
The course draws on recognised project management guidance and international quality management standards, including:
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PMBOK® Guide – Eighth Edition (2025)
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Construction Extension to the PMBOK® Guide (2016)
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Agile Practice Guide (2017)
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Relevant International Organization for Standardization (ISO) standards
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By the end of the course, professionals will be adept at:
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By the end of this course, delegates should be able to:
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Understand the role of Quality Policy, Quality Requirements, Quality Objectives, and Quality Standards in managing construction project quality.
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Establish meaningful and measurable Quality Metrics.
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Understand the key components of a practical Quality Management Plan.
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Distinguish between Quality Assurance and Quality Control and understand where each fit into the construction process.
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Understand the Cost of Quality and the financial impact of prevention, appraisal, rework, defects, and failures.
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Recognise opportunities for Quality Improvement throughout the project life cycle.
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Understand the importance of developing a strong Quality Culture within project teams and organisations.
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Understand how quality management differs between Predictive and Adaptive project management approaches.
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Apply quality management principles more effectively within construction and engineering projects.
Accreditation for this course
This live webinar is approved by the Engineering Council of South Africa (ECSA). Complete the course to earn 1 ECSA CPD Points. PMP Certificate holders will also receive 7 PMI PDUs. This certification boosts your standing in the engineering world, showcasing dedication and excellence. Regularly updating CPD points is vital with bodies like ECSA, as not doing so could affect your membership. Stay updated, prioritize your certification, and highlight your commitment to engineering growth.
On completion of the course, you will receive the following:
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A certificate of completion
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1 ECSA CPD points
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For PMP Certificate holders: 7 PMI PDUs
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3-month access to recordings of live sessions
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This is a live interactive course, allowing you to ask the presenter questions in real-time.
Note: Live sessions must be attended to qualify for the certificate; recordings are for review only.
What is covered in this course
2015-2017
Section 1:
Quality Management Principles
Understand the fundamental principles of quality management and how quality policies, requirements, objectives, standards, responsibilities, and organisational culture influence project outcomes.
Section 2:
Quality Planning
Learn how to translate client, contractual, regulatory, and technical requirements into measurable quality objectives, acceptance criteria, Quality Metrics, and an effective Quality Management Plan.
Section 3:
Quality Assurance
Explore how Quality Assurance helps establish confidence that the processes used to deliver the project are appropriate, effective, and consistently applied
Section 4:
Quality Control
Understand how inspections, testing, verification, measurement, non-conformance management, and corrective action are used to determine whether project deliverables meet specified requirements.
Section 5:
The Cost of Quality
Examine the financial implications of quality by considering prevention costs, appraisal costs, internal failures, external failures, rework, and the cost of non-conformance
Section 6:
Quality Improvement
Learn how continuous improvement, root cause analysis, corrective action, lessons learned, and process improvement can contribute to better project performance
Section 7:
Quality in an Adaptive Project Management Approach
Explore how quality management changes when projects use more iterative and adaptive approaches, including continuous feedback, incremental delivery, and building quality into the delivery process.
Your Instructor
Dave Fourie
Dave Fourie, a Certified PMP, has over 25 years of experience in project management as a consultant, including PMBOK, Method 123, and PRINCE2 in software development, service delivery, quality, and general management. He has provided training in project management, quality management, and business analysis since 1999 and has experience with various national and international training providers. Dave is certified in Project Management Professional (PMP), Portfolio, Programmed and Project Offices (P3O), Managing Successful Programs (MSP), PRINCE2, Professional Scrum Master (PSM1), IT Service Management (ITIL), Total Quality Management (TQM), NGstudy™ Certified Negotiation Associate (NGN-A), and Six Sigma Green Belt. He aims to provide a relaxed and enjoyable learning experience while sharing his passion for project management through practical examples and a touch of humor
Flexible Course Options for your needs
Option 1 - Course Only
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A certificate of completion
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1 ECSA CPD points
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For PMP Certificate holders: 7 PMI PDUs
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3-month access to recordings of live sessions
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This is a live interactive course, allowing you to ask the presenter questions in real-time.
Course Cost: R 999
Payments accepted and made secure by
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Get in Touch
South Africa Office:
Sturdee Suite 301 Avenue,
Rosebank,
Johannesburg,
South Africa 2176
United States Office:
H St NE
Washington, D.C.
20002, USA
Company Information
Tacit Skills is an registered CPD Accredited Training Provider
Company Registration Number:
CSD: 2022/568336/07
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