terms and conditions

To help you easily navigate through our terms and conditions we have made shortcut categories

01

platform usage policy

Learn more about the Platform Usage and Policy.

02

courses policy

Learn more about the courses Policy. 

03

instructor policy

Learn more about the Instructor Policy.

get in touch with us

We are here to assist

Our Knowledge base is an ongoing process that will be updated regularly. Should you require more assistance, please email us on support@tacitskills.com or use our online Ticketing System (Response is within 30 Minutes)

platform usage policy

Terms of Use

Learn more about our terms of use regarding our online platform.

Privacy & Cookie Policy

Learn more about our Privacy and Cookies Policy. What we collect and how we use them.

Intellectual Property Policy

Learn more about our Intellectual Property Policy. How we protect you.

system requirements

Learn more about our system requirements for best streaming of our courses.

platform features

Learn more about our platform features. What can you do with our platform.

Community Policy

Learn more about our Community Policy. Rules to obey on the platform.

payments

Learn more about payments, how we process payments and what 3rd Party Partners we use.

Get in touch

Learn more about how to get in touch with Tacit Skills.

submit a ticket

Get in touch with us via Submitting a ticket. Track your ticket progress.

Courses Policy

cancellation by tacit skills

Learn more about cancellations of course made by Tacit Skills

cancellation by client

Learn more about cancellations of course made by the Delegate.

deposit payment

Learn more about the Deposit Payment Option offered by Tacit Skills.

installment payment

Learn more about our Installment option offered by Tacit Skills

payment

Learn more about our payment options offered by Tacit Skills

refunds

Learn more about our Refund options offered by Tacit Skills

certificate of completion

Learn more about the certificate of completion delegates earn on completion of the course.

earning CPD / PDU Points

Learn More about earning your CPD & PDU Points on completion of the course.

liability

Learn more about Liability

privacy and security

Learn more about our privacy and security. To secure your account properly.

Get in touch

Learn more about how to get in touch with Tacit Skills.

submit a ticket

Get in touch with us via Submitting a ticket. Track your ticket progress.

instructor terms

terms of instructor

Learn More about the terms of the Instructor.

the do's and dont's

Learn about the Do's and the Don'ts on the Tacit Skills Platform.

Instructor help and support

Learn more about how to make full use of our platform for your courses.